Terms of service
Welcome to PetStudios. These Terms of Service govern your use of our website and services. By accessing our website or purchasing from us, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, please do not use our website.
1. Use of Our Website
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you are using the site under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or contacting us.
2. Products and Availability
We make every effort to display our products as accurately as possible. However, colours and product appearance may vary slightly depending on your screen or device settings.
All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
3. Orders
When you place an order, you are making an offer to purchase a product. We reserve the right to accept or reject any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
Once an order has been processed, it cannot be modified or cancelled.
4. Prices and Payment
All prices shown on our website are listed in the applicable currency and are subject to change without notice.
You agree to provide valid and complete payment information for all purchases. By placing an order, you confirm that you are authorised to use the chosen payment method.
5. Shipping and Delivery
We aim to deliver orders within the timeframe stated in our Shipping Policy. However, delivery times are estimates only and may be affected by factors outside our control, including courier delays, customs processing, or high-demand periods.
Please refer to our Shipping Policy for full details.
6. Returns and Refunds
Returns and refunds are handled in accordance with our Refund Policy. Please review that policy before making a purchase.
7. Intellectual Property
All content on this website, including text, images, branding, logos, graphics, and design elements, is the property of PetStudios or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.
10. Prohibited Use
You may not use our website for any unlawful or unauthorised purpose, including transmitting harmful code, attempting to gain unauthorised access to our systems, or using our content without permission.
We reserve the right to suspend or terminate access to our website if these Terms are violated.
11. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, relating to the use of our website and services.
12. Limitation of Liability
To the fullest extent permitted by law, PetStudios shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms excludes liability where such exclusion is not permitted by law.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of those changes.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
PetStudios
Email: info@petstudios.co.uk
Address: 1 VIADUCT GARDENS,D55 LEGACY
Phone: 07376310610
